Meet our team


Nadia Falou

Cambridge English Exam Centre Manager and EFL teacher

Hello, I'm Nadia and I'm the Exam Centre Manager here at Manchester Academy of English. Since graduating from the University of Manchester, I have worked in administrative and teaching roles in Australia, France and the UK. In 2011, I completed my CELTA qualification at Manchester Academy of English and shortly after began teaching at the school. It wasn't long before I got involved with Cambridge English examinations, invigilating my first exam just 4 months after starting teaching. I went on to be an Exam Day Supervisor before becoming the Cambridge English Exam Centre Manager in January 2014. My role includes ensuring that we remain Fully-Compliant with Cambridge English regulations, continuing work with our excellent Preparation Centres, and getting all exam information sent out to candidates so they are ready for their exam day. 


Laura Mason

Academic Administrator and Exam Day Supervisor

Hi I’m Laura, the Academic Administrator here at Manchester Academy of English.

I work closely with Nadia helping with the administration of Cambridge English exams as well as liaising with our preparation centres and invigilating on the exam day.

I can help you to book your exam and answer any questions you may have, and you will probably see me on your exam day registering you for your exam and helping the exam day team. 


Stuart Davis

EFL Teacher, Administration Assistant and Supervisor

Hi! I'm Stuart. I am a teacher at Manchester Academy of English but I also help with Cambridge administration and invigilation. You might see me in the school's reception, helping you book a place on an exam, or on the exam day itself working with Nadia to make sure that everything runs as smoothly as possible for you.


Ana Maria Bustamante

Compliance Officer

Hello, I am Ana Maria I am the Compliance Officer in the school . Shortly after joining the school in 2012, I started working closely with the exams team to make sure that it all goes smoothly on the exam day for all involved. I am originally from Chile and have lived and worked in the UK for the last 9 years (well, it will be 10 in March 2017!). As part of the admin team, I deal with the exams bookings from the point of enquiry. On the day of the exam, I mainly deal with registration; taking candidates’  photographs and checking their IDs.

Philippa Baldock

Receptionist and Social Programme Coordinator

Hey, I’m Phili - Manchester Academy’s receptionist, the social programme coordinator and I also help out as much as I can with our Cambridge English exams. I will help you to book your exam, process the application and answer any questions you might have about it. You might see me around on exam day-  mainly in the waiting room before your speaking exam as I’m very talkative and like meeting people from all corners of the world. 


Sue French 


Hi I’m Sue.  I work on the Reception in Manchester Academy and I can help you to book your exam and answer any questions you might have regarding the processes of bookings, preparations and payments.